[rt-users] Custom template is acting up - Formatting wrong?

[Ruslan Zakirov]

You have leading spaces in front of every line. Headers lines should be
separated from body by exactly two new line characters - no spaces.


On Tue, Jun 4, 2013 at 7:06 PM, Cena, Stephen (ext. 300) <SJC at qvii.com>wrote:

> **
> This is a Template I'm using when a ticket is created & assigned to
> someone upon creation:
> -------------------------------------------------------
> RT-Attach-Message: yes
>
>  You are receiving this email because you the are owner of a new ticket.
>
>  This new ticket has been created and assigned to you:
>
>  =====================================================================
>      Ticket: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
>       Queue: {$Ticket->QueueObj->Name}
>  Requestors: {$Ticket->RequestorAddresses}
>      Owner: {$Ticket->OwnerObj->Name}
>     Status: {$Ticket->Status}
>    Subject: "{$Transaction->Subject || $Ticket->Subject || "(No subject
> given)"}"
>
>  {$Transaction->Content()}
>  =====================================================================
> -------------------------------------------------------------------
>
> Type of Template is Perl.
>
> If the user gets an email at all, it is nothing but one row of = signs.
> Did I create the Template incorrectly? The Transaction Template works just
> fine.
>
> Stephen Cena
> QVII
> MIS/IT Dept
> 850 Hudson Ave.
> Rochester, NY. 14620
> 585-544-0450 x300
> sjc at qvii.com
> "Thank you for helping us help you help us all."
> --For email related issues, please contact postmaster at qvii.com
>
>
>
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Best regards, Ruslan.
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