[rt-users] Messages with HTML not showing in UI

Jay V jay at wgna.co
Wed Mar 13 12:35:40 EDT 2013


Hello there - 

 

For some reason the HTML messages that people are sending it (because of
email sig) are being truncated in the ticket view and only the LOGO for the
company is showing up.

 

Is there a setting that can be set to increase the size of the message
allowed for display on the ticket details window in the UI?

 

Thanks,

-Jay

 

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