[rt-users] Custom numbering scheme?

[Cena, Stephen (ext. 300)]

I'm going to be deploying another RT installation for our service
department here. One thing they would like is to have the ticket numbers
customized. What they'd like is for the current year to be prepended to
each ticket number, and then reset. So for 2013 it's be, say, 20131 -
2013n and then next year have 20141 to 2014n and so on.
 
Is something like this possible, or should I just tell them it's too
difficult?
 
Stephen Cena
QVII
MIS/IT Dept
850 Hudson Ave.
Rochester, NY. 14620
585-544-0450 x300
sjc at qvii.com
"Thank you for helping us help you help us all."
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