[rt-users] Conditional Custom Fields

[Chris Foster]

Hi,

 

I am trying to setup against ticket in a certain queue where a group of
custom fields show based on a value of another custom field (as a
combobox).  This is so that it prompts users to fill out the relevant
custom fields only not all of the custom fields.  I have all of the
custom fields all setup and each field generally has a standard prefix
in the field name, so this hopefully should make it easier to group the
relevant custom fields.  How would I go round in doing this as I have
looked in the wiki and mailing list archives to no avail?  We are using
RT 4.0.12 and I am new to RT.

 

Regards,

Chris.

 


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