[rt-users] Question regarding custom field

Abdallah TABI at at efficientip.com
Mon Nov 18 08:46:51 EST 2013


*Good afternoon,*

*I would like to know if there is a way to activate some custom field for
some statuses.*

*For example I would like to activate 3 specific custom field when a ticket
is in the status "closed".*

*Should I use the template-script ?*

 *Thanks in advance.*
*Regards,*
*Abdallah Tabi*
Support Team - at at efficientip.com





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<at at efficientip.com> Tel : +33 (0)1 75 84 88 98Fax : +33 (0)9 57 88 09
40www.efficientip.com <http://www.efficientip.com>*
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