[rt-users] Question regarding custom field
Abdallah TABI
at at efficientip.com
Mon Nov 18 08:46:51 EST 2013
*Good afternoon,*
*I would like to know if there is a way to activate some custom field for
some statuses.*
*For example I would like to activate 3 specific custom field when a ticket
is in the status "closed".*
*Should I use the template-script ?*
*Thanks in advance.*
*Regards,*
*Abdallah Tabi*
Support Team - at at efficientip.com
*4 rue de l´Abreuvoir92 400 CourbevoieFranceat at efficientip.com
<at at efficientip.com> Tel : +33 (0)1 75 84 88 98Fax : +33 (0)9 57 88 09
40www.efficientip.com <http://www.efficientip.com>*
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