[rt-users] errors in upgrade to rt-4.2

Ruslan Zakirov ruz at bestpractical.com
Sat Sep 14 03:00:38 EDT 2013

On Sat, Sep 14, 2013 at 6:16 AM, Xin, Qiao <qxin at cio.sc.gov> wrote:

> Hi,
> Sorry I could not figure out how to reply to existing message, if this
> creats a new ticket.
> If say I have RT 3 and RTIR 2.6 running currently. Since RTIR 2.6 works
> with RT3 and RTIR 3.0 only works with RT 4. How can I upgrade  my current
> system? If I upgrade RT to RT 4 first, then the current  RTIR 2.6 will not
> be compatible with RT 4. If I upgrade RTIR to 3.0 first, then it requires
> RT 4 but my current RT system is 3.
> A fresh install of RT4 and RTIR 3.0 will work. But how can I migrate the
> data in the old system over to the new system?

Like you tried to upgrade to 4.2, but instead you download RTIR 3.0.x and
RT 4.0.x, upgrade RT to 4.0.x, upgrade RTIR to 3.0 following corresponding
upgrade instructions.

> Maybe I am missing something here. Please advice.
> Thank you for any help.
> Best wishes,
> Qiao Xin
> --
> RT Training in New York, October 8th and 9th:
> http://bestpractical.com/training

Best regards, Ruslan.
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