[rt-users] errors in upgrade to rt-4.2

Ruslan Zakirov ruz at bestpractical.com
Sat Sep 14 03:00:38 EDT 2013


On Sat, Sep 14, 2013 at 6:16 AM, Xin, Qiao <qxin at cio.sc.gov> wrote:

> Hi,
> Sorry I could not figure out how to reply to existing message, if this
> creats a new ticket.
>
> If say I have RT 3 and RTIR 2.6 running currently. Since RTIR 2.6 works
> with RT3 and RTIR 3.0 only works with RT 4. How can I upgrade  my current
> system? If I upgrade RT to RT 4 first, then the current  RTIR 2.6 will not
> be compatible with RT 4. If I upgrade RTIR to 3.0 first, then it requires
> RT 4 but my current RT system is 3.
>
> A fresh install of RT4 and RTIR 3.0 will work. But how can I migrate the
> data in the old system over to the new system?
>

Like you tried to upgrade to 4.2, but instead you download RTIR 3.0.x and
RT 4.0.x, upgrade RT to 4.0.x, upgrade RTIR to 3.0 following corresponding
upgrade instructions.


>
> Maybe I am missing something here. Please advice.
>
> Thank you for any help.
> Best wishes,
> Qiao Xin
>
> --
> RT Training in New York, October 8th and 9th:
> http://bestpractical.com/training
>



-- 
Best regards, Ruslan.
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