[rt-users] Upgrade RT 3.8.7 to 4.0.1
Felipe Agnelli Barbosa
no.molas at gmail.com
Mon Aug 18 17:02:41 EDT 2014
I'm migrating of server and i would like to upgrade my rt instalation.
My current configuration is it,
RT(via apt-get) 3.8.7
RT(via apt-get) 4.0.19
So, I follow the documentation, README, UPGRADING-3.8.gz,
UPGRADING-4.0.gz, UPGRADING.mysql, NOTES.Debian.gz, README.Debian.gz among
I find to other cases like me at the list but it don't help to fix my
And, i did the following :
1. Backup at the current server
$/usr/bin/mysqldump -u root -password --default-character-set=latin1
--databases rtdb > rtdb.dump
2. Imported at the new server
$mysql -u root -password --default-character-set=latin1 rtdb < rtdb.dump
3. Exec this script at the new server
4. Apply upgrade the schema at the current server and after in the new
rtdb root password > queries.sql
$mysql -u root -p rtdb < queries.sql
5. Run the upgrade database at the new server
$rt-setup-database-4 --prompt-for-dba-password --action upgrade
6. Start webserver at the new server
$service apache2 start
Than, i can do login once after changing my password and i can't create
ticket neither change the owner they.
So you guy, can me give a hint?
I appreciate your help.
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