[rt-users] mod_fcgid: read data timeout leads to SIGKILL

[Mathew Snyder]

Looking for support on an issue that I haven't found online through
searches.

New instance of RT 4.2.2 on CentOS 6.5 with Apache 2.2.15-29 and FCGI
2.3.9-1.

Everything runs fine for the most part, however, intermittently the
following log entries show up and I get an internal server error.

[Fri Jan 31 22:48:36 2014] [warn] [client 192.168.236.64] mod_fcgid: read
data timeout in 40 seconds, referer:
http://rt.example.com/Ticket/Display.html?id=2
[Fri Jan 31 22:48:36 2014] [error] [client 192.168.236.64] Premature end of
script headers: rt-server.fcgi, referer:
http://rt.example.com/Ticket/Display.html?id=2
FastCGI: manager (pid 8954): received signal TERM
FastCGI: manager (pid 8954): sending TERM to PIDs, 8960
[Fri Jan 31 22:48:46 2014] [warn] mod_fcgid: process 8954 graceful kill
fail, sending SIGKILL
FastCGI: server (pid 8960): safe exit after SIGTERM

I've looked around and while there are various posts regarding the
premature end of script headers I have yet to find one that mentions read
data timeouts or SIGKILLs.

Could the server simply be running slow? Load averages are sub-1.
Restarting httpd doesn't show any errors. It's a virtual machine so I
suppose the underlying hardware might be causing performance issues.

-Mathew

"When you do things right, people won't be sure you've done anything at
all." - God; Futurama

"We'll get along much better once you accept that you're wrong and neither
am I." - Me
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