[Rtir] Rtir Digest, Vol 55, Issue 3
tiagobcaldas at gmail.com
Wed Aug 18 14:07:09 EDT 2010
Hi there, Jesse!
Thanks for your help!
1) I runned msmtp directly from the prompt with the following command:
#msmtp --syslog=on -C /opt/rt3/etc/msmtprc -t tiagobcaldas at gmail.com <
The log entry was:
#tail -f /var/log/messages
Aug 16 15:45:51 serverXX msmtp: host=hostXX tls=off auth=off from=root
recipients=tiagobcaldas at gmail.com mailsize=116 smtpstatus=250 smtpmsg='250
2.0.0 Ok: queued as EC86A6089CC' exitcode=EX_OK
The message reached my mailbox successfully (I swear!)...
I also made several tests (running msmtp directly from prompt) with To:, Cc:
and Bcc: and it's all OK...
2) I have also changed the scrip for Notify Requestors instead of Notify
Other Recipients, although my template sets the "to:" parameter.
The "$SendMailPath" at RT_SiteConfig and "msmtprc / msmtp_wrapper" is also
3) When I "Show" the outgoing mail at the Tickets's history, the message is
just fine ("To", "Subject" and contents)...
The RT is loging at syslog at "debug" level. Do I have any other way to
check exactly what RT give to msmtp to compose the outgoing mail?
Any other idea??
2010/8/16 <rtir-request at lists.bestpractical.com>
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> 1. Re: Problems with msmtp (Jesse Vincent)
> ---------- Mensagem encaminhada ----------
> From: Jesse Vincent <jesse at bestpractical.com>
> To: Tiago Caldas <tiagobcaldas at gmail.com>
> Date: Mon, 16 Aug 2010 11:37:27 -0400
> Subject: Re: [Rtir] Problems with msmtp
> On Fri, Aug 13, 2010 at 05:27:52PM -0300, Tiago Caldas wrote:
> > Gentlements,
> > I have installed RT in a brand new server few days ago and almost
> > is running just fine.
> > However, my msmtp have a problem:
> > When my scrip "on resolve notify other recipients" is triggered, I have
> > followin exit on my message.log:
> > The "78" means "configuration problem... but I have the same files
> > &msmtp_wrapper) on other server (with IR features) running OK...
> > I have already checked permissions....
> Can you put msmtp into some sort of verbose logging mode? Is msmtp happy
> with messages that have only a BCC and no To or Cc?
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