[rtir] Fwd: Making Changes to RTIR_Config.pm

Nicole Powell nicolepowell85 at gmail.com
Tue Dec 15 18:25:11 EST 2015

From the desk of Nicole A. Powell....

Begin forwarded message:

> From: Nicole Powell <nicolepowell85 at gmail.com>
> Date: December 15, 2015 at 2:45:07 PM CST
> To: rtir at lists.bestpractical.com
> Subject: Making Changes to RTIR_Config.pm
> I am looking for the RTIR_Config.pm file but I don't have it with RT4.0 and RTIR3.2. I only have RT_Config.pm and Rt_SiteConfig.pm.
> The feature I'm specifically looking to turn off I the SetBlockStatus. By default if you close an incident the block is listed as removed but I don't want to change automatically. How can I do this?
> From the desk of Nicole A. Powell....
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